Shipping policy
Thank you for shopping at Soul Sakhi. We are committed to delivering your order as quickly and efficiently as possible. Below are the details of our shipping policy.
Shipping Processing Times for India Orders
-
Standard Processing: All orders are processed and shipped within 1 to 3 business days. The processing time does not include weekends or holidays.
-
Delivery Time: All orders processed as per standard processing time will take 8 to 14 days for delivery.
Shipping Processing Times for International Orders
-
Standard Processing: All orders are processed and shipped within 1 to 3 business days. The processing time does not include weekends or holidays.
-
Delivery Time: All orders processed as per standard processing time will take 8 to 14 days for delivery.
Potential Delays
-
High Demand: During periods of high demand, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates and Delivery Estimates
-
Shipping charges for your order will be calculated and displayed at checkout.
-
Estimated delivery times are 8 to 14 days but are to be used as a guide only and commence from the date of dispatch. Soul Sakhi is not responsible for any delays caused by the shipping carrier or customs clearance.
Shipment Confirmation and Order Tracking
-
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping
-
We ship to various international destinations. Shipping rates and fees may vary depending on the delivery address for your order.
-
Customs, Duties, and Taxes: Soul Sakhi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). These charges must be borne by the recipient; we have no control over these charges and cannot predict what they may be.
Contact Us
For more information about our shipping policy, if you have questions, or if you would like to make a complaint, please contact us by email at soulsakhiiofficial@gmail.com.